BUILDING AN ACTIVE ALUMNI NETWORK
The Problem:
The size of a national professional development program's graduate network was steadily growing while the participant experience had yet to evolve. Organization leadership recognized a need for cohesive communication platforms, opportunities for ongoing connection, and increased leadership roles from within the network itself. Our Solution: Working collaboratively with the leadership team, Gold Learning Solutions redesigned the network structure, including adding renewed in-person, digital, and hybrid gathering spaces, and bringing alumni into the program planning by creating a new graduate planning team. Deliverables: Gold transitioned the entire network into a new online community space, created a bimonthly newsletter cadence, and led the shift from a primarily faculty-led learning approach to graduate-led learning. We also planned and ran the organization’s first-ever hybrid event, an inaugural “unconference,” and an in-person four-day national conference. |